Our client, a leading utility company, is hiring a Technical Writer Senior on a contract basis
Job ID #: 81529
Work Location: New York, NY/Hybrid
Summary:
We request candidates to provide writing samples with their application
We are seeking a skilled Technical Writer to join our IT department. The ideal candidate will be responsible for creating clear, concise, and user-friendly documentation to improve our communications with non-technical employees.
This role involves writing how-to guides, instructional documents, announcements, email communications, and other types of content to ensure that employees have access to high-quality information about IT topics, enabling them to work more efficiently and effectively.
Responsibilities
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Write and maintain how-to guides, FAQs, instructional documents, and email announcements.
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Create and manage internal knowledge base articles and documentation.
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Collaborate with IT and other departments to gather information and ensure accuracy of content.
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Translate complex technical concepts into easy-to-understand language for non-technical audiences.
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Ensure all documentation is clear, concise, and user-friendly.
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Conduct reviews and updates of existing documentation to ensure it remains current and relevant.
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Identify new opportunities to use documentation and communication to improve employee experiences.
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Work with subject matter experts to ensure specialized topics are appropriately addressed.
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Review and edit content developed by other team members to ensure consistency and quality.
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Create and implement frameworks for how to approach organizational knowledge management and content creation.
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Utilize content management systems to organize and publish documentation.
Qualifications
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5-15 years of proven experience as a Technical Writer, preferably within an IT department or creating content for internal audiences.
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Excellent writing, editing, and proofreading skills.
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Ability to distill complex technical information into accessible language and communicate technical concepts to a non-technical audience.
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Experience working on instructional or educational content.
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Strong attention to detail and organizational skills.
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Process-oriented, with experience creating or contributing to documentation and content processes.
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Proficiency in using documentation tools and content management systems.
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Strong understanding of technology and ability to learn technical concepts quickly.
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Ability to work independently and collaboratively as part of a team.
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Strong interpersonal and communication skills.
Pay Range: $55-65