Our client, a leading pharmaceutical company, is hiring a Systems/Network Engineer, on a contract basis.
Job ID: 82651
Work Location:
Bothell, WA – 100% on site
Education/Experience:
- Minimum High school diploma
Knowledge/Skills:
- Have basic networking knowledge including LAN, WAN, WLAN, VLANs, Trunks
- Previous experience using Service Now or similar ticketing system would be a plus
Responsibilities:
- Escort vendors to server room and other IT areas
- Govern physical access of the data room, supervise/manage all work in the data room.
- Track and receive shipments of server and network equipment. Verify packing slips match contents of packing slips
- Maintain data room documentation and rack elevations.
- Ensure vendors are completing tasks according to company standards. Standards will be provided
- Racking and labeling of any server or network hardware in accordance with set standards.
- Perform server and network cabling tasks following provided cabling matrix following standards
- Perform basic smart hands activities for hosting and network teams
- Assist with on site support of network and hosting related incidents and troubleshooting
- Attend project meetings as required
- Assist with UAT tasks as needed
- Laptop Deployment Tasks
- 1 temporary resource needed to help assist with company device (laptop) issuance to employees.
- Up to approximately 120 employees to issue laptops
- Preparing laptops following documented process including assigning and tracking user prior to issuance. Some users will have specialty models as needed
- Laptop setup process will assign laptops to a user once imaged and pre-install all software and updates
- Upgrade RAM as needed
- Issue laptops over 2 weeks and tracking the delivery and reporting daily the number issued.
- Follow up with stragglers and assist with any special needs or requirements
- Provide Hypercare support for device issuance and monitor hypercare chat to triage support requests
- Support users with device configuration, device setup, VPN use instructions
- Track returned laptops and label with name and date returned
- HCL to request company ID for the length of the contract and ensure any required training needed
- Support for AV and Printer deployments with vendor escort and UAT testing
Pay: $52-$55/hr