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About TSR:

TSR is a relationship-based, customer-focused IT and technical services staffing company.

For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely placement, and a real understanding of the right skill sets required by our clients.

Mission & Vision

We do not believe in building a vision around the company but building a company around our vision, which is simply;

Every employee’s voice matters, their effort is appreciated, and their talent is rewarded.

We challenge each employee daily, to raise the bar on how we treat our consultants and candidates. For far too long in this industry, candidates have been ghosted, lied to, or placed at a client and then forgotten about. Each day our staff works tirelessly at qualifying and placing, top talent with our clients, in a compassionate and caring manner.

Not every candidate is a match for the job, but every candidate and consultant will be treated with respect and professionalism.

Business Analyst

Job Description

  • Location: Long Island City , New York
  • Type: Contract
  • Job #77145

Our client, a leading manufacturer, marketer, and seller of quality skin care, makeup, fragrance, and hair care products, is hiring a Business Analyst on a contract basis.

Work Location:

Long Island City, NY.  Should be local as they will need to go into the office, potentially up to every week in a hybrid setting. Should be willing to come in office as needed.


Duration:  1 year.

The Lead Business Analyst understands business processes, process analysis/management, and their related IT requirements. Drives the definition, optimization, improvement, and approved changes to new and existing business processes and IT solutions via development of business and functional requirements. Acts as the lead business analyst on projects and guides other business analysts involved in their projects. Manages process conformance and compliance as appropriate (e.g. SOX). Collaborates with technical teams to prototype, build, test and deliver the solution. Serve as a functional/domain expert on project teams.

Key Activities
• Lead the design and associated documentation of multiple IT projects by creating requirements documents, use cases, user stories, workflows, wireframes and mockups within traditional SDLC and Agile frameworks.
• Demonstrate a high level of subject matter expertise in functional areas to bridge business requirements and IT solutions; provide technical direction and ensure adoption of best-practice solutions.
• Work as a technical support and liaison to designated IT personnel to provide clarification, support and feedback on enhancement requests and regular updates/releases; adhere to release schedules.
• Facilitate collaborative system and data design sessions with the user community, technical architecture resources, and development resources.
• Manage internal customer relationships and expectations by developing a communication process to keep others up to date on project scope and requirements.
• Help coordinate functional and user acceptance testing.
• Use research and experience to apply best practices to business process design.
• Create and maintain issue logs, meeting minutes, meeting schedules, project summaries, and updates.
• Serve as a functional/domain expert on the project team.
• Be adept at identifying, quantifying, and managing project delivery risks
• Understand the elements of user experience and visual design and the application and benefits of a user-centered design process in the delivery of solutions.
• Contribute to the development of project plans.
• Maintain a cursory understanding of new and emerging technologies and their potential client applications.
• Evaluate potential software solutions, including off-the-shelf and open-source components, and the system architecture to ensure that they meet business requirements.
• Manage Business Analysts through day-to-day operations and projects.
• Lead ongoing reviews of business processes and developing optimization strategies.
• Conducts meetings and presentations to share ideas and findings.
• Participates in developing department and individual staff goals and objectives.

Required Skills:

Must Have Skills/Background:
Strong core BA skills – should have a traditional BA skill set.
Will act as a liaison and should have good comm skills.
Should be a go-getter, very proactive.
Must be able to hit the ground running with little ramp up, team does not micromanage, willing to chase down info.
Minimum 5 years of experience expected; preference toward minimum 7 years of experience.

Nice to have:
Strong preference for someone with experience with DAM systems, adobe products, creative ops, media files, print or online related experience OR product development related experience (i.e. working with product dev teams).

Functional Skills
• Strong communication and validation skills. Able to iterate through the requirements in phases. Evidence of staying in alignment with the business sponsors, stakeholders, and management.
• Independent and creative analytical skills and the ability to clearly communicate ideas and confirm understanding.
• An analytical mind that can break down complex problems into solvable components.
• Demonstrated writing skills.
• Requirements elicitation, definition & management.
• Strong interpersonal skills.
• Flexibility and enthusiasm for taking on a dynamic portfolio of responsibilities.
• Meticulous attention to detail, with the belief that no detail is too small to be overlooked.
• An exceptional communicator and spirited collaborator.

Technical Skills and Qualifications
• Experience working with (or, ability to quickly learn & master) a variety of technologies.
• Bachelor’s degree from accredited universities with strong academic records.
• Experienced in traditional SDLC and Agile frameworks.

High Performing Leadership Competencies
• Understands how contributions fit into the overall strategy.
• Defines goals in support of strategic priorities.
• Identifies resistance to change and proactively addresses obstacles.
• Seeks opportunities to informally coach and develop others.
• Recognizes and celebrates success.
• Creates partnerships to achieve strategic priorities.
• Refines goals based on new information.
• Encourages creativity when problem-solving.
• Proactively shares best practices and seeks diverse perspectives to arrive at the best solution.

Pay Rate Range: $45 – $54 / hr.


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