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About TSR:

TSR is a relationship-based, customer-focused IT and technical services staffing company.

For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely placement, and a real understanding of the right skill sets required by our clients.

Mission & Vision

We do not believe in building a vision around the company but building a company around our vision, which is simply;

Every employee’s voice matters, their effort is appreciated, and their talent is rewarded.

We challenge each employee daily, to raise the bar on how we treat our consultants and candidates. For far too long in this industry, candidates have been ghosted, lied to, or placed at a client and then forgotten about. Each day our staff works tirelessly at qualifying and placing, top talent with our clients, in a compassionate and caring manner.

Not every candidate is a match for the job, but every candidate and consultant will be treated with respect and professionalism.

Business Associate

Job Description

  • Location: Summit, New Jersey
  • Type: Contract
  • Job #79390

Our client, a leading pharmaceutical company, is hiring a Business Associate on a contract basis.

Job ID #: 79390

Work Location:
REMOTE ROLE – East Coast Hours

Manages IRT for multiple studies (system development, vendor oversight, change management, data provisioning). Supports UAT Services organization as required. Identifies areas of process improvement and participates or leads these initiatives.


  • Bachelor’s Degree
  • 1 year work experience preferably in a health science or related IRT industry (pharmaceutical, hospital-based, laboratory, etc.)
  • Demonstrated analytical skills and a working knowledge of Microsoft Office including SharePoint.
  • Clinical Research experience
  • Working knowledge of IRT
  • Working knowledge of Clinical Trial Management Systems
  • Working knowledge of clinical supplies
  • Able to think outside of the box, have excellent communication and analytical skills to successfully deliver optimal IRT solutions across a diverse and dynamic portfolio.
  • Understand the nature of clinical data and concepts of IRT study design and configuration, resupply settings, blinding, privacy protection, and data quality/integrity standards.
  • Exposure to working in a GMP / GCP environment and with regulatory audit teams.
  • Possess excellent English language written and verbal communication, interpersonal, collaboration and business partnership capabilities required.
  • Comfortable working with a global team, partners and customers in a change agile environment.
  • MS Project, MS Visio, or any other requirements visualization and analysis tools)


  • Lead successful execution and on time delivery of Interactive Response Technology (IRT) and support integrations with other clinical systems (e.g., Depots, Central Lab, and EDC), such that the resultant IRTs are fit-for-purpose as defined by protocol and study operational parameters with special emphasis on adherence to company standards and quality principles.
  • Lead IRT projects as a strategic partner and single point of accountability to partner lines for IRT protocol assessments, requirements elicitation, system deployments, and resupply.
  • Work independently and assume decision making responsibilities on assigned projects. Collaborate with the IRT Leadership Team where necessary to ensure company standards and/or for requests by study teams that are not within these standards or best practice are addressed.
  • Bring issues of concern or system failure to the immediate attention of the IRT Leadership Team.
  • Maintain vendor performance quality events in ADI log.
  • Support IRT improvement initiatives and manage improvement projects that impact daily operations to improve efficiency.
  • Support key department and enterprise level initiatives as the IRT representative.
  • Responsible for generation oversight of patient and container randomization schedules, ensuring parameters reflect the protocol and drug supply requirements. Distribute patient randomization and container schedules as appropriate to Clinical Supply Operations and IRT vendors.
  • Participate in IRT vendor relationships and oversight to ensure delivery of IRT systems and seamless services; as well as foster a collaborative relationship.
  • Consult and ensure on time delivery of user acceptance testing of IRT systems consistent with company SOPs and procedures. This includes fostering collaboration and best practices with the IT QA organization.
  • Ensure systems and associated documentation are compliant with all Regulatory requirements, including cGMP, 21 CFR Part 11, ICH E6 (R2) as well as in accordance company SOPs and processes.
  • Ensure effective system access and functionality across all countries and all user locations.
  • Ensure on time development of IRT data transfers with vendors and/or third-party vendors.
  • During IRT Maintenance act as the primary contact for assigned studies for the cross-functional study team and vendor. Additionally, provide timely response to all randomization/IRT issues (including data integrations and delivery) that arise during IRT lifecycle and ensure they are resolved.
  • Support all unblinding activities.
  • Ensure eTMF compliance at the study level in accordance with group and company guidance.
  • Engage and support study and CSMT project teams as deemed necessary.
  • Ensure delivery of data to departments and third-party vendors consistent with SOPs and forms.

Pay Range: $43-$45/hr

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