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About TSR:

TSR is a relationship-based, customer-focused IT and technical services staffing company.

For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely placement, and a real understanding of the right skill sets required by our clients.

Mission & Vision

We do not believe in building a vision around the company but building a company around our vision, which is simply;

Every employee’s voice matters, their effort is appreciated, and their talent is rewarded.

We challenge each employee daily, to raise the bar on how we treat our consultants and candidates. For far too long in this industry, candidates have been ghosted, lied to, or placed at a client and then forgotten about. Each day our staff works tirelessly at qualifying and placing, top talent with our clients, in a compassionate and caring manner.

Not every candidate is a match for the job, but every candidate and consultant will be treated with respect and professionalism.

Client Service Rep – Shareholder Meeting Services

Job Description

  • Location: Edgewood, New York
  • Type: Contract
  • Job #81030

Our client, a leading financial company, is hiring a Client Service Rep – Shareholder Meeting Services on a contract basis

Job ID #:  81030

Work Location: Remote

Summary:

  • 1-3 years of experience as event coordinator or similar role; will be scheduling and coordinating a high volume of Shareholder meeting calls with all levels of seniority

  • Proficient in MS Office

  • Excellent vendor management skills

  • Hours: 9 AM – 6 PM ET, Mon – Fri

  • Lots of opportunity for Overtime

  • This is a remote role, will work off-site. Travel is limited and generally used for team learning and collaboration meetings

 

Responsibilities:

· Fully understanding the capabilities and options for both the Virtual Shareholder Meeting and Shareholder Meeting Registration products

· Plan and organize events with attention to deadlines, milestones, time constraints and any additional financial impact

· Coordinate support and responsibilities both internally and with external vendors

· Communicate regularly via phone, email and scheduled meetings to provide updates and set expectations as the AGM approaches

· Understand client needs and expectations to deliver World Class Service client is known for

· Troubleshoot issues real time and offer solution when necessary

· Guide clients in a consultative manner and provide best practices for successful execution

· Offer solutions to resolve problems in a timely manner

· Monitor and verify live events

· Manage client timeline to ensure all deliverables and communications are provided in a timely manner

· Complete internal tasks and operations to prepare the Virtual Shareholder Meeting and Shareholder Meeting platform

· Testing and verifying of future development enhancements

· Work directly with internal Product Management team, Sales organization and Client Experience staff

· Communicate daily with client contacts including “C” suite

· Occasional onsite support of events

 

Qualifications:

· 1-3 years of experience as event coordinator or similar role

· Proficient in MS Office

· Excellent vendor management skills

· Sense of ownership and pride in your performance and its impact on company’s success

· Critical thinker and problem-solving skills

· Team player

· Excellent time-management skills

· Great interpersonal and communication skills

Pay Range:  $26-27

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