Our client, a leading outdoor media company is hiring a Collections Specialist on a contract basis.
Duration: 3-6 months (subject to change based on individuals’ performance & business needs)
Work Location: Fairfield, NJ (On-Site 3 Days/Week (Candidate should be available/flexible to be on-site any day if needed)
Job Summary:
Responsible for the collection of the outstanding accounts receivables for market and national accounts. This position handles customer service issues by interacting with clients and OUTFRONT departments to expedite customer payments, resolve customer disputes and ultimately increase cash flow.
Essential Functions:
- Manage collection requirements for multi-million-dollar portfolio of accounts.
- Communicate with customers to ensure the collection of outstanding accounts receivables.
- Provide ongoing customer service to account contacts by providing reports, handling special requests, and handling data submission of invoices.
- Provides statements and invoices to customers as required.
- Resolve customer discrepancy claims or nonpayment issues by appropriately raising invoicing issues to Billing and Sales Administration.
- Process credit card transactions, refunds, adjustments and write offs as needed.
- Prepare required documentation for placing accounts with third party agents.
- Generate monthly status reports of portfolio aging and payments.
- Provide coverage for other Collection Specialists as needed.
- Special projects as directed by the Credit & Collection Management.
Minimum Qualifications:
- Two years of experience in Credit and Collections.
- Associates degree or higher preferred
- Microsoft Office Suite.
- Must have experience reconciling accounts with large/complex billing histories.
- Must possess strong analytical and organizational skills, attention to detail, and ability to prioritize multiple projects at once.
- Strong oral and written communication skills; the ability to interact professionally with customers and internal departments at all times.
- Ability to work independently and as part of a team.
- Two years of experience in Credit and Collections.
- Ability to work independently and as part of a team.
Pay Rate: Between $27- 30/hr