Our client, a leading financial services company, is hiring an IT Asset Management Program Manager on a contract basis.
Work Location: New York, NY (hybrid- 3 days a week onsite)
Position Overview:
The Senior Program Manager for Global IT Asset Management (ITAM) is a critical role at the company. This role requires a seasoned professional with a deep expertise in ITAM, a thorough understanding of the financial industry’s unique challenges, and a proven track record of successfully managing large-scale ITAM initiatives on a global scale. The Senior Program Manager will be responsible for overseeing and coordinating all active ITAM initiatives across the organization’s global technology landscape, ensuring compliance, efficiency, and cost optimization.
Key Responsibilities:
- Program Leadership:
- Develop and execute a comprehensive global IT Asset Management strategy aligned with the institution’s strategic goals and regulatory requirements.
- Provide strategic guidance and thought leadership on ITAM practices to senior executives and stakeholders.
- Lead and mentor a team of ITAM professionals across different regions, fostering a culture of collaboration and excellence.
- Global Coordination:
- Establish strong partnerships with regional IT teams to ensure consistent implementation of ITAM policies, processes, and best practices.
- Drive alignment between global ITAM initiatives and local regulatory requirements and operational needs.
- Regulatory Compliance:
- Stay updated on global regulatory requirements related to IT asset management within the financial industry.
- Ensure that all ITAM practices and processes adhere to relevant compliance standards, providing documentation and reporting as necessary.
- Performance Metrics and Reporting:
- Define and track key performance indicators (KPIs) to measure the effectiveness of global ITAM initiatives.
- Generate regular reports for senior leadership, offering insights into IT asset performance, compliance status, and cost savings.
- Enablement:
- Ensure operational maturity and efficiency
- Remove obstacles and impediments that hinder team progress, escalating issues as necessary to ensure timely resolution.
- Monitor team performance and ensure that established key performance indicators (KPIs) are met or exceeded.
- Champion continuous improvement initiatives by identifying opportunities for process enhancements and guiding the team in implementing changes.
- Provide regular status updates to senior management and stakeholders, highlighting progress, risks, and mitigation strategies.
Qualifications:
- Bachelor’s degree or equivalent experience.
- 10+ years of progressive experience in IT asset management within global and complex financial institutions.
- Excellent communication, collaboration, and conflict resolution skills.
- Strong leadership, collaboration, and communication skills, with the ability to influence and engage stakeholders at all levels.
- In-depth knowledge of international regulatory frameworks influencing IT asset management in the financial sector.
- Ability to foster a culture of continuous improvement and innovation within the team.
- Experience working with cross-functional teams and stakeholders, including technical and non-technical individuals.
- Familiarity with IT Asset Management concepts
- Proven experience in heavily regulated environments, preferably in the financial industry
- Excellent analytical skills and ability to interpret data to drive informed decisions.
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels.
- Strong understanding of Agile principles, frameworks, and methodologies (Scrum, Kanban, etc.) with focus on Work Breakdown Structure and Value Driver definition
- Proficiency in MS-Office productivity applications
- Proficiency in Jira
Certifications:
- PMP (preferred)
- CITAM (nice to have)
- CSAM (nice to have)
- CHAMP (nice to have)
- CAMSE (nice to have)
- CITAD (nice to have)
Pay Rate Range: $74- $89/hr