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About TSR:

TSR is a relationship-based, customer-focused IT and technical services staffing company.

For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely placement, and a real understanding of the right skill sets required by our clients.

Mission & Vision

We do not believe in building a vision around the company but building a company around our vision, which is simply;

Every employee’s voice matters, their effort is appreciated, and their talent is rewarded.

We challenge each employee daily, to raise the bar on how we treat our consultants and candidates. For far too long in this industry, candidates have been ghosted, lied to, or placed at a client and then forgotten about. Each day our staff works tirelessly at qualifying and placing, top talent with our clients, in a compassionate and caring manner.

Not every candidate is a match for the job, but every candidate and consultant will be treated with respect and professionalism.

Product Manager

Job Description

Location: San Francisco, California
Type: Contract
Job #82436

Our client, a leading clothing company, is hiring a Product Manager on a contract basis.
Job ID: 82436

Work Location:
San Francisco, CA

Summary of Responsibilities:
• Partner with Engineering:
o Attend standups to move stories forward and help with blockers (with guidance from sr pdm)
• User Support: Be the first line of defense to triage tickets / questions
o Answer directly if its a question about basic functionality
o Answer directly about general product roadmap questions
o Open Jira tickets as needed for servicenow requests
o Discern technical questions and know which tech partner to raise it to
o Direct product questions to sr pdm as needed
• Own ServiceNow Tickets: Track progress on open tickets, communicate weekly to brands to minimize organic reaching out re tickets
• Training & Documentation:
o Help with any documentation or maintaining a library and directing people to the right training as needed
o Assist with documenting requirements
• Own a scope of the business (stretch):
o As this person grows and is ready for more, they can take on their own piece of the business (e.g. be the owner of an entire initiative)

Pay Rate: $38- $60/hour W2

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