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About TSR:

TSR is a relationship-based, customer-focused IT and technical services staffing company.

For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely placement, and a real understanding of the right skill sets required by our clients.

Mission & Vision

We do not believe in building a vision around the company but building a company around our vision, which is simply;

Every employee’s voice matters, their effort is appreciated, and their talent is rewarded.

We challenge each employee daily, to raise the bar on how we treat our consultants and candidates. For far too long in this industry, candidates have been ghosted, lied to, or placed at a client and then forgotten about. Each day our staff works tirelessly at qualifying and placing, top talent with our clients, in a compassionate and caring manner.

Not every candidate is a match for the job, but every candidate and consultant will be treated with respect and professionalism.

Support Specialist, Junior (715708)-Tempe

Job Description

Location: Tempe, Arizona
Type: Contract
Job #77293

Our client, a leading financial services company, is hiring a Support Specialist (Junior) on a contract basis.

Work Location:

Tempe, AZ (3 days onsite, 2 remote)

Summary:

Role Description: Associate will serve as front-line for solving clients’ challenges, including issue resolution, answering questions, helping clients, training their users on technology, and more. Large focus on client satisfaction by resolving issues timely and accurately. In this role, you will work directly with third-party CPA’s and Accountants with questions ranging from payroll processing to tax reporting. Looking for someone who is comfortable working in a metrics-driven environment in a structured day. Associate will work to build rapport and establish trust with the clients. Organization, problem solving, and ability to work with a team is a must for this position.

Required Skills:

Excellent Communicator’s tech savvy. Anyone with Accounting, or Tax, or payroll will be a huge plus.
Provide answers to internal or external (partner) questions and email inquiries about service or product. Provide specific information regarding the services and products offered. Answer phones, provide troubleshooting information.

Pay Range: $22 to $25 per hour.

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