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About TSR:

TSR is a relationship-based, customer-focused IT and technical services staffing company.

For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely placement, and a real understanding of the right skill sets required by our clients.

Mission & Vision

We do not believe in building a vision around the company but building a company around our vision, which is simply;

Every employee’s voice matters, their effort is appreciated, and their talent is rewarded.

We challenge each employee daily, to raise the bar on how we treat our consultants and candidates. For far too long in this industry, candidates have been ghosted, lied to, or placed at a client and then forgotten about. Each day our staff works tirelessly at qualifying and placing, top talent with our clients, in a compassionate and caring manner.

Not every candidate is a match for the job, but every candidate and consultant will be treated with respect and professionalism.

Systems Analyst -3

Job Description

  • Location: Portland, ME
  • Remote: Remote
  • Type: Contract
  • Job #78062

Seeking a Systems Analyst 
  5+ years’ experience as a System Analyst or related roles

Independently and effectively manages time using common-sense priority setting
Preferred – Knowledge of government structure

Solid understanding of networking/distributed computing environment concepts.

  • Understands principles of routing client/server programming.
  • Manage expectations at all levels: customers/end users, executive sponsors.
  • Ensure quality standards are followed.
  • Understand the business application of technical support and design in an application development environment.
  • Work with the various Infrastructure teams and operations provider to identify the strategic direction of systems management activities.
  • Understands the design of consistent network-wide file system layouts
  • Maintain strong relationships with employees and various tier two and three support groups.
  • Develop plans for disaster recovery/ back up and archiving.
  • Manage the daily operations of the systems management team to ensure service levels are being met.
  • Manage the systems management team’s support issue and backlog.
  • Monitor the team’s open backlog of support issues and re-assign issues as necessary to ensure they are closed per agreed upon service levels.
  • Act as the first level of escalation for high priority support issues.
  • Function as the liaison to the various support groups with whom the systems management team interfaces.
  • Develop the technical infrastructure maintenance strategy.
  • Manage the system management resources.
  • Act as a system’s management expert.
  • Analyze, determine, and document requirements in terms of system management needs and implement them.
  • Identify, approve, and prioritize team projects.
  • Manages a large site or network.
  • Recommends policies on system use and services.
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