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About TSR:

TSR is a relationship-based, customer-focused IT and technical services staffing company.

For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely placement, and a real understanding of the right skill sets required by our clients.

Mission & Vision

We do not believe in building a vision around the company but building a company around our vision, which is simply;

Every employee’s voice matters, their effort is appreciated, and their talent is rewarded.

We challenge each employee daily, to raise the bar on how we treat our consultants and candidates. For far too long in this industry, candidates have been ghosted, lied to, or placed at a client and then forgotten about. Each day our staff works tirelessly at qualifying and placing, top talent with our clients, in a compassionate and caring manner.

Not every candidate is a match for the job, but every candidate and consultant will be treated with respect and professionalism.

User Research Assistant

Job Description

  • Location: Burbank, California
  • Type: Contract
  • Job #82487

Our client, a leading innovation entertainment company, is hiring a User Research Assistant on a contract basis.
Job ID: 82487

Work Location:
Burbank, CA  

Summary:
The client is a leader in the games industry across all game platforms and mobile devices. Our diverse and inclusive workforce creates and brings to life the most beloved characters, franchises, heroes, and wizards in the world. We are fans of what we make and proud of what we do. We have studios and offices across the globe.
The client is looking for a detail-oriented User Research Assistant who has an intense passion for gaming and the science around conducting research. As a User Research Assistant, you will moderate groups (4 – 24 participants) through test sessions on console, PC, and mobile products where data is collected on our games. During this contract position you will focus on using statistical methods and data analysis to help scale qualitative research. You will receive training for many of the necessary skills; however, knowledge of research practices and programing skills is critical.

Responsibilities:
• Prepare and execute research studies.
• Support lead quant researchers in generalizing findings, applying data analysis techniques, developing metrics, and measuring usability at a high level of confidence
• Support lead researchers in all tasks including operational tasks
• Regularly submit notes/observations for each test
• Clean and code qualitative and quantitative data for analysis
• Use survey tools to draft, distribute, and administer surveys
• Use database to search, filter, schedule and communicate with playtest participants for recruitment
• Maintain the inventory of lab supplies, forecasting and updating when new stock is needed

Required Qualifications:
1) Comfortable with using technology, setting up lab hardware, troubleshooting common device connectivity issues.
2) Proficient in Python, R, and data visualization
3) Knowledge of research design and quantitative methodologies.
4) Experience moderating large groups effectively without supervision.
5) Familiar with game design theory and development process for video games.
6) Genuinely enjoy gaming in all forms!

Soft Skills:
1) Comfortable speaking in front of groups with authority
2) Excellent organizational and communication skills.
3) Able to adapt and learn quickly when faced with a large variety of problems

Education / Certifications:
• Pursuit or completion of a relevant college degree (branches of experimental psychology, behavioral science, data science or related field)

Pay Rate: $20 – $32.71/hour W2

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