Our client, a leading pharmaceutical company, is hiring a Commercial Training Librarian, on a contract basis.
Job ID: 83912
Work Location:
Tampa, FL – 50% on site
Summary:
Provide user support and data entry for the company’s digital asset management system which serves as the central repository for all marketing materials. User base is estimated at over 69,000 worldwide. Team enters reusable assets including images, design files and metadata. Content Central uploads are estimated at approximately 20,000 files per year. The team troubleshoots issues for users worldwide regarding file retrieval or downloads. Audits and closely monitors system access for internal and external users.
Education/Experience:
- Library Science or Information Systems degree preferred
- Experience working in corporate or business environment
- Aptitude for business process and systems
- Proficient with MACs, Microsoft Suite, Adobe Creative Suite
Knowledge/Skills:
- Customer service experience in a technical or systems environment
- Knowledge of Macintosh (MACs), Adobe Creative Suite
- Experience with digital asset management systems
- Detail-oriented with a strong technical aptitude
- Strong problem-solving and analytical skills demonstrating tenacity
- Excellent communication skills and ability to work in a fast-paced environment
- Experience with managing asset library and associated metadata
- Pharmaceutical or Health Care industry experience a plus
Responsibilities:
- Collaborate with internal training team and agency partners to build training modules from approved tactics
- Ensure all metadata for image and illustration rights is entered into files
- Ensure all necessary components are included with submitted files
- Reconcile reports to ensure all files are uploaded into AEM system
- Standardize metadata and taxonomy for asset entry
- Perform file retrieval for user inquiries
Pay: $35-$45/hr