Organizational Change Management (OCM)
Productive change starts here
At TSR, we know that technology and process changes are only successful when people are brought along with them. We help clients successfully champion change, inspiring commitment and collaboration while supporting new ideas, technology, and capabilities to drive a culture of innovation.
We help you reach your objectives
We bring structure, empathy and human-centric design insights through user research to help you align stakeholders, minimize disruption, and accelerate adoption grounded through measurable outcomes: awareness, readiness, adoption, and sustainability.
With our experience, we leverage a proven framework to create a clear path forward to achieve your goals and support your team’s understanding of the value that comes from change. Our processes assist you in working through resistance, cultivating alignment and building a shared vision to build momentum to drive lasting impact.
Change strategy and roadmap development
Our team will partner with you to define the change vision, success measures, and stakeholder alignment needed to move from current to future state including:
- Current state assessments
- Stakeholder mapping and readiness
- Change impact analysis
- Executive alignment and sponsorship planning
Communication planning and execution
Clear, timely communication is at the heart of any successful change. We create messaging that resonates and drives engagement at every level. Our focus includes:
- Messaging strategy and branding
- Leadership communication toolkits
- Channel planning
- Feedback loops and sentiment tracking
Adoption and sustainability
We don’t just support go-live. We help build lasting change by delivering:
- Reinforcement planning
- Change agent networks
- Adoption analytics and success measurement
- Post-launch support and transition planning
